I recently purchased some socks for Luther from the GAP.Â (I will only buy him GAP socksâ€¦. Iâ€™m happy with hand-me-downs for anything but when it comes to socks Iâ€™m dead picky.Â But I digressâ€¦)Â I was appalled when they came each pair wrapped in a little plastic bag.Â Â I therefore decided to air my concerns in a letter and I attach it here for your enjoyment.
Freepost WD 3719
Castle Mound Way
Wednesday, 12 January 2011
Dear Sir or Madam,
I recently ordered 10 pairs of toddler socks from your company and I was dismayed when they arrived; each wrapped in its own little plastic bag. With all the current environmental activism I would fully expect a company to be doing itâ€™s upmost to at least appear responsible. This seems to be the exact opposite. When a consumer purchases socks in your store they do not come individually wrapped, so Iâ€™m sure that your mail-order clientele would not be surprised to find them unwrapped as well.
Iâ€™m assuming that it has something to do with your dispatching procedure. At a guess; if they are individually wrapped it is easier for your employees to ensure they are only grabbing one pair of socks instead of risking them sticking together. However, Iâ€™m confident your staff are capable of detecting when they have collected socks that seem inappropriately large or heavy and therefore allowing them to remove the â€œstuck on pairâ€ â€“ I hope that you will trust your employees the same way in the future.
I have enclosed the plastic bags so that you may dispose of them in a way you see fit. I refuse to be responsible for this landfill addition.
Thank you for your consideration and I look forward to seeing appropriate, environmentally responsible, changes made. If I can be of any more assistance or you would like my input full time, please feel free to contact me on the number listed below. Thank you.
cc GAP EHQ